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Industries:

  • IT services 
  • Managed Service Provider (MSP) 
  • Managed security service provider (MSSP) 

Founded: 2011

Headquarters: Quebec, Canada 

Size: 11 - 50

Products in this case study: 

Colocation

THE CUSTOMER

Équipe Microfix: A Commitment to Quality IT services

Équipe Microfix, founded in 2012 by Mathieu Jacques, is a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) based in Quebec, Canada. The company started with a handful of employees and has grown to occupy an entire floor of a commercial building. With a focus on quality service over quantity, Microfix specializes in IT infrastructure management, cybersecurity, and compliance, serving a diverse clientele, including First Nations communities, manufacturing, and financial sectors.

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"Leaseweb’s commitment to security and compliance aligns perfectly with our mission at Microfix. Their robust solutions have been crucial in helping us maintain the highest standards of data protection."

- Stéphane Auger, CTO, Équipe Microfix

THE CHALLENGE

Ensuring Reliable and Secure IT Infrastructure

Microfix needed a secure, reliable, and scalable infrastructure to support their growing business and ensure high standards of data protection and service continuity for their clients. Initially operating from a server room within their office, Microfix required a more robust and secure solution to meet their increasing demands and compliance requirements, such as their ISO 27001 certification. 

THE SOLUTION

Choosing Leaseweb Colocation and IT Support

Microfix partnered with Leaseweb in 2017 (previously iWeb), leveraging their colocation services to address their infrastructure needs. Leaseweb's data centers in Canada provided the necessary security, redundancy, and scalability, allowing Microfix to focus on their core services without worrying about the physical and operational aspects of their infrastructure. 

   Key Requirements:

Leaseweb's Solution:

  • Uptime and Reliability: Ensuring continuous service availability for their clients. 

  • Security and Compliance: Meeting stringent data protection standards, such as ISO 27001 or SOC2 Type 2 certification. 

  • Scalability: Supporting business growth and expanding service offerings.

  • Customer Support: Reliable and responsive support for any issues that arise. 

  • Colocation Services: Secure, redundant data centers close to Microfix's operations, offering peace of mind and the ability to scale as needed. 

  • Reliable Uptime: Consistent service availability, critical for Microfix's operations. 

  • Robust Security Measures: Ensuring compliance with industry standards and providing a secure environment for client data. 

  • Dedicated Support: Responsive customer service, ensuring any issues are quickly resolved. 

Impact and Benefits

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Enhanced Security and Compliance

By hosting their infrastructure in Leaseweb's certified data centers in Montreal, Microfix meets high security standards and regulatory requirements.

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Reliable Service Delivery

With a stable and secure infrastructure, Microfix can ensure uninterrupted service to their clients. 

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Focus on Core Business

Freed from the worries of managing physical infrastructure, Microfix can concentrate on delivering quality IT and cybersecurity services. 

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Scalability for Growth

Leaseweb's scalable solutions support Microfix's growth and expansion plans.

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"Our long-term partnership with Leaseweb is built on trust and reliability. Their infrastructure has been fundamental in supporting our growth and ensuring our clients receive the best possible service."

- Stéphane Auger, CTO, Équipe Microfix

THE FUTURE

Expanding with Confidence and Innovation

Microfix and Leaseweb plan to continue their successful partnership, focusing on innovation and growth. With plans to expand their geographical presence and enhance their cybersecurity services, Microfix relies on Leaseweb's robust infrastructure and reliable support. This partnership ensures that Microfix can confidently scale their operations and embrace new technologies like artificial intelligence, all while maintaining the high standards of service and security their customers expect. Together, Microfix and Leaseweb are committed to driving forward and achieving new milestones in the IT industry. 

Conclusion

The partnership between Microfix and Leaseweb has been instrumental in supporting Microfix's mission to provide high-quality IT and cybersecurity services. By leveraging Leaseweb's secure and reliable colocation services, Microfix can confidently serve their clients and pursue future growth and innovation. 

Download the full Microfix case here.

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