Industries:
- IT Services and IT Consulting
Founded: 2013
Headquarters: Cibubur, Jawa Barat
Size: 11-50
Cost-Effective Cloud
10-15% savings with Public Cloud compared to previous providers
Flexible Pricing Model
Eliminated the need for upfront deposits, ensuring continuous service
Reliable Backup Solutions
Acronis Backup provided incremental backups, minimizing storage needs
"Leaseweb offered the flexibility, affordability, and support we needed to grow and serve our clients more effectively."
- Hamdi Syukriwan, CEO, IDS Teknologi
THE CUSTOMER
IDS Teknologi: Empowering SMEs with Innovative Solutions
Founded in 2013 by Hamdi Syukriwan, IDS Teknologi focuses on providing tailored IT solutions for small and medium-sized enterprises (SMEs) across Indonesia. Initially specializing in SAP implementation, IDS expanded its offerings to cloud services to meet growing customer demands.
“We saw a gap in the market for affordable, effective cloud and backup solutions for SMEs,” says Hamdi, CEO of IDS Teknologi.
THE CHALLENGE
Overcomplicated and Expensive Cloud Solutions
IDS Teknologi had previously worked with cloud providers like AWS and Azure but faced challenges with high costs and complex service structures.
“The pricing was high, and the services were too complicated for what we needed, especially for SMEs.” Hamdi explains.
With increasing demand for cloud-integrated SAP implementations and reliable backups, IDS sought a solution that could combine affordability, flexibility, and security.
THE SOLUTION
Leaseweb Public Cloud and Acronis Backup: Affordable, Scalable, and Secure
Hamdi Syukriwan and his team at IDS Teknologi sought a cloud provider that could offer both cost-effective and scalable solutions. After trialing Leaseweb’s Public Cloud, they were impressed by its affordability, ease of use, and the comprehensive resources available via the Leaseweb Knowledge Base.
“Leaseweb offered a trial, and we were able to test everything thoroughly. The knowledge base was incredibly helpful, allowing us to resolve issues ourselves before contacting support.” Hamdi explains.
IDS Teknologi began using Leaseweb’s Public Cloud for SAP implementations. Soon after, they added Acronis Backup to safeguard critical client data with reliable, incremental backups.
KEY REQUIREMENTS | LEASEWEB'S SOLUTION |
Cost-Effective Cloud Solution: Delivering high-quality services at a competitive price | Public Cloud: IDS Teknologi achieved 10-15% cost savings compared to other cloud providers. |
Reliability and Data Protection: Ensuring continuous service and secure data backups. | Acronis Backup: Provided reliable, incremental backups, reducing storage needs while securing critical data. |
Knowledgeable Resources: Easy access to technical resources to handle challenges in-house. | Knowledge Base: IDS Teknologi relied on Leaseweb’s Knowledge Base to solve technical issues quickly before reaching out to support. |
Responsive Support: Access to fast, reliable support for critical issues. | 24/7 Support: The Leaseweb team was available around the clock, ensuring swift resolutions when support was needed. |
THE RESULTS
Savings, Efficiency, and Reliable Backup
10-15% Cost Savings
By switching to Leaseweb Public Cloud, IDS achieved significant cost reductions.
Faster Deployments
Leaseweb's platform streamlined SAP cloud integration, enabling IDS to cut testing time.
Continuous Service
Leaseweb’s flexible payment model ensures that service continues.
Acronis Backup
With Acronis Backup, IDS benefited from incremental backups ensuring data integrity.
INNOVATION BY LEASEWEB
Collaborating on Secure, Flexible Solutions
IDS Teknologi also benefited from Leaseweb's willingness to collaborate on solutions tailored to their unique needs.
"We provided feedback on security configurations, and Leaseweb’s team was very responsive, helping us resolve issues quickly," says Hamdi.
THE FUTURE
Expanding Cloud Solutions with Leaseweb
As IDS Teknologi looks toward the future, they plan to expand their cloud usage with Leaseweb, particularly in areas like Kubernetes, Linux hosting, and further leveraging Acronis Backup.
"We’re excited to continue our partnership as we grow and explore more of Leaseweb's solutions," says Hamdi.
Download the full IDS Teknologi Case here